/* Base styles */
:root {
    --primary-color: #B38600;
    --secondary-color: #232B38;
    --background-color: #F5F7FA;
    --text-color: #232B38;
    --message-bg-user: #FFF8DC;
    --message-bg-assistant: #FFFFFF;
    --error-color: #E74C3C;
    --success-color: #DAA520;
    --border-color: #FFE55C;
    --shadow-color: rgba(255, 215, 0, 0.08);
}

[data-theme="dark"] {
    --primary-color: #B38600;
    --secondary-color: #F5F7FA;
    --background-color: #232B38;
    --text-color: #F5F7FA;
    --message-bg-user: #232B38;
    --message-bg-assistant: #2C3E50;
    --border-color: #B38600;
    --shadow-color: rgba(255, 215, 0, 0.18);
}

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
    background-color: var(--background-color);
    color: var(--text-color);
    line-height: 1.6;
    transition: background-color 0.3s, color 0.3s;
}

/* Layout */
.container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 20px;
}

.chat-container {
    max-width: 800px;
    margin: 20px auto;
    background-color: var(--message-bg-assistant);
    border-radius: 12px;
    box-shadow: 0 4px 6px var(--shadow-color);
    overflow: hidden;
    display: flex;
    flex-direction: column;
    height: 80vh;
}

/* Header */
.chat-header {
    background-color: var(--primary-color);
    color: white;
    padding: 15px 20px;
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.chat-header h1 {
    font-size: 1.5rem;
    font-weight: 600;
}

.header-controls {
    display: flex;
    gap: 10px;
}

.header-controls button {
    background: none;
    border: none;
    color: white;
    cursor: pointer;
    padding: 5px;
    border-radius: 50%;
    transition: background-color 0.3s;
}

.header-controls button:hover {
    background-color: rgba(255, 255, 255, 0.1);
}

.logo {
    display: flex;
    align-items: center;
}

.logo img {
    height: 36px;
    vertical-align: middle;
    margin-right: 12px;
    background: #fff;
    border-radius: 8px;
    padding: 4px;
    box-shadow: 0 2px 8px rgba(0,0,0,0.06);
}

/* Messages */
.chat-messages {
    flex: 1;
    overflow-y: auto;
    padding: 20px;
    display: flex;
    flex-direction: column;
    gap: 15px;
}

.message {
    max-width: 80%;
    padding: 12px 16px;
    border-radius: 12px;
    position: relative;
    animation: fadeIn 0.3s ease-out;
    transition: opacity 0.3s ease-out;
}

.message.user {
    align-self: flex-end;
    background-color: var(--message-bg-user);
    color: var(--text-color);
    border-bottom-right-radius: 4px;
}

.message.assistant {
    align-self: flex-start;
    background-color: var(--message-bg-assistant);
    color: var(--text-color);
    border-bottom-left-radius: 4px;
    border: 1px solid var(--border-color);
}

.message.error {
    background-color: var(--error-color);
    color: white;
}

.message.success {
    background-color: var(--success-color);
    color: white;
}

.message-content {
    margin-bottom: 4px;
}

.timestamp {
    font-size: 0.75rem;
    color: var(--text-color);
    opacity: 0.7;
    text-align: right;
}

.message-source {
    font-size: 0.75rem;
    color: var(--text-color);
    opacity: 0.8;
    margin-top: 4px;
    font-style: italic;
    padding: 4px 8px;
    background-color: rgba(0, 0, 0, 0.05);
    border-radius: 4px;
    display: inline-block;
    line-height: 1.4;
}

.message.assistant .message-source {
    color: var(--primary-color);
    background-color: rgba(255, 215, 0, 0.1);
}

[data-theme="dark"] .message.assistant .message-source {
    color: var(--primary-color);
    opacity: 0.9;
    background-color: rgba(255, 215, 0, 0.15);
}

/* Agent type colors */
.message-source:contains("Agent: GREETING") {
    border-left: 3px solid #4CAF50;
}

.message-source:contains("Agent: FAQ") {
    border-left: 3px solid #2196F3;
}

.message-source:contains("Agent: COUNTER_QUESTION") {
    border-left: 3px solid #FF9800;
}

.message-source:contains("Agent: EMAIL_VERIFICATION") {
    border-left: 3px solid #9C27B0;
}

.message-source:contains("Agent: ERROR") {
    border-left: 3px solid #f44336;
}

.message-source:contains("Agent: CLOSING") {
    border-left: 3px solid #607D8B;
}

.message-source:contains("Agent: DUPLICATE") {
    border-left: 3px solid #795548;
    background-color: rgba(121, 85, 72, 0.1);
}

[data-theme="dark"] .message-source:contains("Agent: DUPLICATE") {
    background-color: rgba(121, 85, 72, 0.2);
}

/* Input area */
.chat-input-container {
    padding: 20px;
    background-color: var(--message-bg-assistant);
    border-top: 1px solid var(--border-color);
}

.input-wrapper {
    display: flex;
    gap: 10px;
    margin-bottom: 10px;
}

.input-wrapper input {
    flex: 1;
    padding: 12px;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    font-size: 0.875rem;
    background-color: var(--background-color);
    color: var(--text-color);
    transition: border-color 0.3s;
}

.input-wrapper input:focus {
    outline: none;
    border-color: var(--primary-color);
}

.input-wrapper button {
    padding: 12px;
    background-color: var(--primary-color);
    color: white;
    border: none;
    border-radius: 8px;
    cursor: pointer;
    transition: background-color 0.2s;
    display: flex;
    align-items: center;
    justify-content: center;
}

.input-wrapper button:hover {
    background-color: var(--primary-hover);
}

.input-wrapper button i {
    font-size: 1rem;
}

.input-actions {
    display: flex;
    justify-content: flex-end;
    gap: 10px;
}

.input-actions button {
    padding: 8px;
    background: none;
    border: none;
    color: var(--text-secondary);
    cursor: pointer;
    transition: color 0.2s;
    display: flex;
    align-items: center;
    justify-content: center;
}

.input-actions button:hover {
    color: var(--text-color);
}

.input-actions button i {
    font-size: 1rem;
}

/* Email verification */
.email-section {
    padding: 15px 20px;
    background-color: var(--message-bg-assistant);
    border-top: 1px solid var(--border-color);
    display: none;
}

.email-input-wrapper {
    display: flex;
    align-items: center;
    gap: 10px;
    width: 100%;
    background-color: var(--bg-color);
    padding: 8px 12px;
    border-radius: 8px;
    border: 1px solid var(--border-color);
}

.email-input-wrapper i {
    color: var(--text-secondary);
    font-size: 1rem;
}

.email-input-wrapper input {
    flex: 1;
    border: none;
    background: none;
    color: var(--text-color);
    font-size: 0.875rem;
    padding: 4px;
}

.email-input-wrapper input:focus {
    outline: none;
}

.email-input-wrapper button {
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 8px 16px;
    background-color: var(--primary-color);
    color: white;
    border: none;
    border-radius: 6px;
    cursor: pointer;
    font-size: 0.875rem;
    transition: background-color 0.2s;
}

.email-input-wrapper button:hover {
    background-color: var(--primary-hover);
}

.email-input-wrapper button i {
    font-size: 0.875rem;
}

/* Session status */
.session-status {
    font-size: 0.875rem;
    color: var(--text-color);
    opacity: 0.7;
    text-align: center;
    padding: 10px;
    background-color: var(--message-bg-assistant);
    border-top: 1px solid var(--border-color);
}

/* Typing indicator */
.typing-indicator {
    display: flex;
    gap: 4px;
    padding: 12px 16px;
    background-color: var(--message-bg-assistant);
    border-radius: 12px;
    align-self: flex-start;
    margin-bottom: 15px;
}

.typing-indicator span {
    width: 8px;
    height: 8px;
    background-color: var(--primary-color);
    border-radius: 50%;
    animation: typing 1s infinite ease-in-out;
}

.typing-indicator span:nth-child(2) {
    animation-delay: 0.2s;
}

.typing-indicator span:nth-child(3) {
    animation-delay: 0.4s;
}

/* Welcome message */
.welcome-message {
    text-align: center;
    padding: 20px;
    color: var(--text-color);
    opacity: 0.8;
}

/* Animations */
@keyframes fadeIn {
    from {
        opacity: 0;
        transform: translateY(10px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

@keyframes typing {
    0%, 100% {
        transform: translateY(0);
    }
    50% {
        transform: translateY(-5px);
    }
}

/* Responsive design */
@media (max-width: 768px) {
    .chat-container {
        height: 100vh;
        margin: 0;
        border-radius: 0;
    }

    .message {
        max-width: 90%;
    }

    .chat-header h1 {
        font-size: 1.2rem;
    }

    .send-btn, .verify-email-btn {
        padding: 12px 16px;
    }
}

.counter-questions {
    margin-top: 10px;
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.counter-question-btn {
    background-color: rgba(255, 215, 0, 0.1);  /* Light golden with transparency */
    color: var(--text-color);
    border: 1px solid rgba(255, 215, 0, 0.2);
    border-radius: 8px;
    padding: 8px 12px;
    cursor: pointer;
    text-align: left;
    transition: all 0.2s ease;
    font-size: 0.9em;
}

.counter-question-btn:hover {
    background-color: rgba(255, 215, 0, 0.2);
    transform: translateX(5px);
    border-color: rgba(255, 215, 0, 0.4);
}

[data-theme="dark"] .counter-question-btn {
    background-color: rgba(255, 215, 0, 0.15);  /* Lighter golden for dark theme */
    border-color: rgba(255, 215, 0, 0.3);
}

[data-theme="dark"] .counter-question-btn:hover {
    background-color: rgba(255, 215, 0, 0.25);
    border-color: rgba(255, 215, 0, 0.5);
}

[data-theme="light"] .counter-question-btn {
    background-color: #f0f0f0;
}

[data-theme="light"] .counter-question-btn:hover {
    background-color: #e0e0e0;
}

/* Feedback styles */
.message-feedback {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-top: 8px;
    opacity: 0.7;
    transition: opacity 0.3s ease;
}

.message:hover .message-feedback {
    opacity: 1;
}

.feedback-btn {
    background: none;
    border: none;
    cursor: pointer;
    padding: 6px 10px;
    border-radius: 4px;
    transition: all 0.2s ease;
    font-size: 1.2em;
    display: flex;
    align-items: center;
    justify-content: center;
    min-width: 40px;
}

.feedback-btn:hover {
    transform: scale(1.1);
    background-color: rgba(0, 0, 0, 0.05);
}

.feedback-btn.positive {
    color: #4CAF50;
}

.feedback-btn.negative {
    color: #f44336;
}

.feedback-btn.disabled {
    opacity: 0.5;
    cursor: not-allowed;
    transform: none;
}

.feedback-btn.disabled:hover {
    background-color: transparent;
}

.feedback-status {
    font-size: 0.9em;
    color: #666;
    margin-left: 8px;
    padding: 4px 8px;
    border-radius: 4px;
    background-color: rgba(0, 0, 0, 0.05);
}

.feedback-status.success {
    color: #4CAF50;
    background-color: rgba(76, 175, 80, 0.1);
}

.feedback-status.error {
    color: #f44336;
    background-color: rgba(244, 67, 54, 0.1);
}

/* Feedback suggestion styles */
.feedback-suggestion {
    background-color: var(--bg-secondary);
    border-top: 1px solid var(--border-color);
    padding: 16px;
    margin-top: 16px;
}

.feedback-suggestion-content {
    max-width: 800px;
    margin: 0 auto;
}

.feedback-suggestion p {
    margin: 0 0 12px 0;
    color: var(--text-primary);
    font-weight: 500;
}

.feedback-input-wrapper {
    display: flex;
    gap: 8px;
    align-items: center;
}

#suggestion-input {
    flex: 1;
    padding: 8px 12px;
    border: 1px solid var(--border-color);
    border-radius: 4px;
    background-color: var(--bg-primary);
    color: var(--text-primary);
}

#submit-suggestion,
#skip-suggestion {
    background: none;
    border: none;
    cursor: pointer;
    padding: 8px;
    border-radius: 4px;
    color: var(--text-primary);
    transition: all 0.2s ease;
}

#submit-suggestion:hover {
    color: #4CAF50;
}

#skip-suggestion:hover {
    color: #f44336;
}

/* Dark theme adjustments */
[data-theme="dark"] .feedback-btn:hover {
    background-color: rgba(255, 255, 255, 0.1);
}

[data-theme="dark"] .feedback-status {
    color: #999;
    background-color: rgba(255, 255, 255, 0.1);
}

[data-theme="dark"] .feedback-status.success {
    background-color: rgba(76, 175, 80, 0.2);
}

[data-theme="dark"] .feedback-status.error {
    background-color: rgba(244, 67, 54, 0.2);
}

/* Email verification loading state */
.email-section.loading {
    position: relative;
    pointer-events: none;
    opacity: 0.7;
}

.email-section.loading::after {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(255, 255, 255, 0.1);
    backdrop-filter: blur(2px);
    border-radius: 8px;
}

.email-section.loading .email-input-wrapper {
    position: relative;
}

.email-section.loading .email-input-wrapper::after {
    content: '';
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    width: 24px;
    height: 24px;
    border: 3px solid var(--primary-color);
    border-radius: 50%;
    border-top-color: transparent;
    animation: spin .8s linear 0s infinite;
 
}
@keyframes spin {
  from {
    transform: rotate(0);
  }
  to{
    transform: rotate(359deg);
  }
}


[data-theme="dark"] .email-section.loading::after {
    background: rgba(0, 0, 0, 0.2);
}

/* Loading overlay for chat */
.loading-overlay {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(0, 0, 0, 0.6);
    backdrop-filter: blur(4px);
    display: none;
    justify-content: center;
    align-items: center;
    z-index: 1000;
    opacity: 0;
    transition: opacity 0.3s ease;
}

.loading-overlay.active {
    display: flex;
    opacity: 1;
}

.loading-spinner {
    width: 60px;
    height: 60px;
    border: 4px solid rgba(255, 255, 255, 0.3);
    border-radius: 50%;
    border-top-color: var(--primary-color);
    animation: spin 1s linear infinite;
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.2);
}

.loading-text {
    position: absolute;
    bottom: 40%;
    color: white;
    font-size: 1.2rem;
    text-align: center;
    width: 100%;
    padding: 12px;
    background: rgba(0, 0, 0, 0.5);
    border-radius: 8px;
    backdrop-filter: blur(4px);
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.2);
    max-width: 300px;
    margin: 0 auto;
    transform: translateY(20px);
    opacity: 0;
    animation: slideUp 0.3s ease forwards;
}

@keyframes slideUp {
    to {
        transform: translateY(0);
        opacity: 1;
    }
}

[data-theme="dark"] .loading-overlay {
    background: rgba(0, 0, 0, 0.7);
}

[data-theme="dark"] .loading-spinner {
    border-top-color: var(--primary-color);
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.4);
}

[data-theme="dark"] .loading-text {
    background: rgba(0, 0, 0, 0.6);
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.4);
}

/* Chat link styles */
.chat-link {
    color: var(--primary-color);
    text-decoration: none;
    word-break: break-all;
    transition: all 0.2s ease;
    border-bottom: 1px solid transparent;
}

.chat-link:hover {
    border-bottom-color: var(--primary-color);
    opacity: 0.8;
}

[data-theme="dark"] .chat-link {
    color: #B38600;
}

[data-theme="dark"] .chat-link:hover {
    border-bottom-color: #B38600;
}

/* Products display styles */
.products-container {
    margin: 20px 0;
    display: flex;
    flex-direction: column;
    gap: 18px;
}

.products-summary {
    font-size: 1em;
    font-weight: 600;
    color: var(--primary-color);
    margin-bottom: 15px;
}

.product-card {
    display: flex;
    align-items: flex-start;
    flex-direction: column;
    gap: 15px;
    background: rgba(255, 255, 255, 0.04);
    border-radius: 14px;
    padding: 15px;
    transition: all 0.3s ease;
}

.product-card:hover {
    background: rgba(255, 255, 255, 0.07);
    box-shadow: 0 6px 16px rgba(0, 0, 0, 0.15);
}

.product-image {
    flex: 0 0 120px;
    height: 120px;
    width: 100%;
    display: flex;
    justify-content: center;
    align-items: center;
    overflow: hidden;
    border-radius: 12px;
    background: #fff;
}

.main-product-image {
    width: 100%;
    height: 100%;
    object-fit: contain;
    border-radius: 12px;
    transition: all 0.3s ease;
}

.main-product-image:hover {
    transform: scale(1.05);
    box-shadow: 0 6px 14px rgba(0, 0, 0, 0.2);
}

.product-details {
    flex: 1;
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.product-title {
    margin: 0;
    font-size: 1.1em;
    font-weight: 600;
    color: var(--text-color);
}

.product-price {
    font-weight: 700;
    color: var(--primary-color);
    font-size: 1.05em;
}

.product-detail {
    font-size: 0.9em;
    color: var(--text-color);
    opacity: 0.85;
}

.product-variants {
    margin-top: 15px;
    padding-top: 15px;
    border-top: 1px dashed var(--border-color);
}

.variants-title {
    font-size: 0.95em;
    font-weight: 600;
    color: var(--primary-color);
    margin-bottom: 10px;
}

.variant-item {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 8px 0;
    font-size: 0.9em;
    color: var(--text-color);
    opacity: 0.85;
    border-bottom: 1px solid rgba(255, 255, 255, 0.1);
}

.variant-item:last-child {
    border-bottom: none;
}

.variant-name {
    font-weight: 500;
    flex: 1;
}

.variant-price {
    font-weight: 600;
    color: var(--primary-color);
    margin-left: 10px;
}

.variant-stock {
    font-size: 0.8em;
    color: var(--text-color);
    opacity: 0.7;
    margin-left: 8px;
}

/* Order Display Styles */
.order-container {
    margin: 20px 0;
    max-width: 100%;
    width: 100%;
    transition: transform 0.2s ease;
}

.order-container:hover {
    transform: translateY(-2px);
}

.order-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 15px;
    padding-bottom: 10px;
    border-bottom: 2px solid var(--primary-color);
}

.order-header h3 {
    margin: 0;
    color: var(--primary-color);
    font-size: 1.3em;
    font-weight: 700;
}

.order-number {
    background: var(--primary-color);
    color: #fff;
    text-align: center;
    padding: 6px 14px;
    border-radius: 18px;
    font-weight: 600;
    font-size: 0.85em;
}

.order-status {
    display: flex;
    flex-wrap: wrap;
    margin-bottom: 20px;
}

.status-item {
    padding: 5px;
    display: flex;
    align-items: center;
    font-size: 0.9em;
    font-weight: 500;
    gap: 8px;
}

.fulfillment-status, .financial-status {
    padding: 4px 10px;
    border-radius: 10px;
    font-size: 0.85em;
    font-weight: 600;
    text-transform: capitalize;
}

.status-paid, .status-fulfilled, .status-confirmed {
    background: #d4edda;
    color: #155724;
}

.status-unfulfilled, .status-pending {
    background: #fff3cd;
    color: #856404;
}

.status-cancelled, .status-refunded {
    background: #f8d7da;
    color: #721c24;
}

.status-unknown {
    background: #e2e3e5;
    color: #383d41;
}

.line-items {
    margin: 20px 0;
    display: flex;
    flex-direction: column;
    gap: 18px;
}

.line-item {
    display: flex;
    align-items: flex-start;
    flex-direction: column;
    gap: 15px;
    background: rgba(255, 255, 255, 0.04);
    border-radius: 14px;
    padding: 15px;
    transition: all 0.3s ease;
}

.line-item:hover {
    background: rgba(255, 255, 255, 0.07);
    box-shadow: 0 6px 16px rgba(0, 0, 0, 0.15);
}

.item-image {
    flex: 0 0 120px;     
    height: 120px;
    width: 100%;
    display: flex;
    justify-content: center;
    align-items: center;
    overflow: hidden;     
    border-radius: 12px;
    background: #fff;    
}

.line-item-image {
    width: 100%;
    height: 100%;
    object-fit: contain;  
    border-radius: 12px;
    transition: all 0.3s ease;
}

.line-item-image:hover {
    transform: scale(1.05);
    box-shadow: 0 6px 14px rgba(0, 0, 0, 0.2);
}

.item-details {
    flex: 1;
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.item-title {
    margin: 0;
    font-size: 1.1em;
    font-weight: 600;
    color: var(--text-color);
}

.item-price {
    font-weight: 700;
    color: var(--primary-color);
    font-size: 1.05em;
}

.item-detail {
    font-size: 0.9em;
    color: var(--text-color);
    opacity: 0.85;
}

.order-summary {
    padding-top: 15px;
    border-top: 1px dashed var(--border-color);
    font-size: 1em;
    font-weight: 600;
    display: flex;
    justify-content: space-between;
    margin-top: 15px;
}